FAQ
Am I charged for sessions that I don’t attend?
I understand that there are times when work, family commitments, illness etc prevent you from attending. If you cancel your pre booked session within 30 mins of the start time then charges will not apply. For the spin sessions 12 hours notice is usually required for all cancellations due to the limited number of places available.
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I am very unfit. Can I join your sessions without feeling self-conscious?
Absolutely. Every session allows you to exercise at your own fitness level and you can be assured that there will be others of a similiar level to you.
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Do I need to book or can I just show up?
Bookings are necessary for all sessions to assist with planning the best possible exercise experience. If you forget to book I will still accomodate you. For the Spin classes bookings are essential as there are limited spaces available.
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I have an injury that may prevent me from performing certain activities. Can I still attend?
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Absolutely. If there is a certain exercise that you cannot do then you will be given an appropriate alternative.
Why choose Stepout Group Fitness over other fitness options?
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It feels like you are joining a community rather than a group exercise class. Stepout operates all year round so that you are able to get yourself into an all important routine. Exercise technique is a priority and all sessions are designed to suit all fitness levels. You can be assured of receiving a high level of support and encouragement along the way.
